Welcome to Volnynx. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelancing platform, website, and services (collectively, the “Platform”).
By accessing or using Volnynx, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Username and profile information
Payment and billing details
Communication data (messages, support requests)
b. Usage & Technical Information
IP address
Browser type and device information
Pages visited and actions taken on the platform
Cookies and similar tracking technologies
c. Transaction Information
Orders, payments, refunds, and service history
Ratings and reviews
2. How We Use Your Information
We use your information to:
Create and manage user accounts
Facilitate freelancing services and transactions
Process payments and prevent fraud
Communicate with users, including support and updates
Improve platform performance and user experience
Comply with legal and regulatory requirements
3. Cookies and Tracking Technologies
Volnynx uses cookies and similar technologies to:
Remember user preferences
Analyze site traffic and usage
Enhance platform functionality
You can control cookies through your browser settings, but some features may not function properly if disabled.
4. Sharing of Information
We do not sell your personal data. We may share information only in the following cases:
With trusted third-party service providers (payment processors, hosting, analytics)
To comply with legal obligations or lawful requests
To protect the rights, safety, and security of Volnynx and its users
In connection with a business transfer, merger, or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
You may request deletion of your account, subject to legal and operational requirements.
7. User Rights
Depending on your location, you may have the right to:
Access your personal data
Correct or update information
Request deletion of your data
Withdraw consent where applicable
To exercise these rights, contact us at support@volnynx.com.
8. Third-Party Links
Volnynx may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Volnynx is not intended for users under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@volnynx.com